A chatbot is an Artificial Intelligence (AI), interactive messaging system that engages with your customers on behalf of your company, all within Facebook’s popular messenger. And for the most part, no human is required.
Gone are the days of people only being able to call customer service Monday through Friday, 8am – 5pm. Not only do they want answers to their questions right away, but they no longer have to leave their home in order to make a purchase. An interactive chatbot is the perfect tool for any online business.
Technology is here to stay, and customers love how it saves them so much time. Chatbots will save you both time and money since it takes away the cost of traditional person-filled labor positions.
Contact us to help you implement it in your website.