Law Firm
Every New Client Enquiry Captured — Even After Hours
A growing law firm was losing qualified leads to faster-responding competitors. An always-on AI intake agent now qualifies, captures and books every enquiry.
Results
By answering every enquiry instantly and qualifying leads around the clock, the firm dramatically increased its new client pipeline.
+62%
Qualified new enquiries
24/7
Client intake coverage
<5s
Average response time
+31%
Consultations booked
The Challenge
Where It Hurt Most
- New client calls during court appearances and meetings went unanswered.
- Slow intake meant potential clients booked with faster firms.
- After-hours enquiries had no way to be captured or triaged.
- Fee earners spent billable time on repetitive qualification calls.
The Solution
How BARCODE Helped
- An AI intake agent answers instantly and captures case type and urgency.
- Qualifies leads with firm-defined questions before booking a consult.
- Books consultations directly into fee earners' calendars.
- Routes urgent matters and flags high-value cases for immediate follow-up.
The Outcome
What Changed
- Qualified new client enquiries increased by 62%.
- No enquiry goes unanswered, day, night or weekend.
- Fee earners spend less time on intake and more time billing.
- A steadier, higher-quality pipeline of consultations.
“We were losing clients to firms that simply answered faster. Now our AI intake agent qualifies and books every enquiry — we've never had a fuller consultation calendar.”
Managing Partner
Boutique Law Firm
Your Business Next
Could Your Law Firm Get Results Like This?
Book a free AI audit and see exactly how BARCODE AI Agents would work for your business.