Plumbing Service

Never Lose Another Emergency Call Again

A plumbing business was missing emergency calls while out on jobs. A 24/7 AI Receptionist now answers, prioritises and dispatches every call.

Results

By answering every emergency call the moment it came in, the business captured jobs that were previously lost to voicemail.

+55%

Emergency jobs captured

100%

After-hours calls answered

0

Lost emergency calls

+22%

Monthly revenue

The Challenge

Where It Hurt Most

  • Plumbers on a job couldn't answer incoming emergency calls.
  • Missed calls meant emergency work went to competitors.
  • After-hours emergencies had no way to be triaged.
  • No consistent way to capture job details before dispatch.
The Solution

How BARCODE Helped

  • A 24/7 AI Receptionist answers every call instantly.
  • Identifies and prioritises genuine emergencies.
  • Captures job type, address and contact details automatically.
  • Books or schedules the job and alerts the on-call plumber.
The Outcome

What Changed

  • Emergency jobs captured rose by 55%.
  • Every after-hours call is answered and triaged.
  • Plumbers arrive with full job details already captured.
  • Monthly revenue up 22% from previously lost calls.
“When you're under a sink you can't grab the phone. Our AI Receptionist now answers every emergency, grabs the details and books the job — we've stopped losing work to voicemail.”

Owner

Plumbing Service

Your Business Next

Could Your Plumbing Service Get Results Like This?

Book a free AI audit and see exactly how BARCODE AI Agents would work for your business.